A particular market segment/group at which a marketing campaign is focused.

A conscious, deliberate approach undertaken by a company to attract, develop and retain people with the aptitude and abilities to meet current and future organisational needs.

The gaining of control of a business. See also, acquisition, merger

When two or more forces come together and lead to extremely positive outcomes. Expressed mathematically as 2+25!

Choosing supplies for the business operation that minimise environmental impact and use of resources (people, natural and physical).

Development that does not exhaust in the short term those resources that will enable the development to continue in the long term. See also, economic sustanability, sustainability, sustainable development

Development which meets present community needs without compromising the ability of future generations to achieve their own needs and aspirations. See also, economic sustanability, sustainability, sustainable growth

The range of suppliers from which the business purchases materials and resources.

A system where money is placed in a fund to provide for a person's retirement, or after a person's death, for the person’s dependants.

A human resources function whereby an organisation ensures that the successor for a particular role can be found within the organisation, i.e. if an employee leaves, there is someone with the requisite training and experience ready to take over.