The steps that have been planned out to implement change management within an organisation.

The task of managing change within an organisation. Usually refers to the people side of change. One meaning of managing change refers to 'the making of changes in a planned and managed or systematic fashion'.

A workplace agreement enshrining employees' entitlements.

A system whereby all functions, roles and responsibilities in a particular area (e.g. human resources) are performed by one central department. Its services are then shared by all other departments. This can help provide consistency within a company.

A cartoon representation of a character or person.

The processes where water bodies and living plants remove carbon dioxide from the atmosphere.

The process by which carbon dioxide sinks remove carbon dioxide from the atmosphere.

A measure of the environmental impact of a particular individual or organisation's lifestyle or operation, measures in units of carbon dioxide.

One of the four essential productive resources, capital refers to funds invested into a business and used for the production of goods and services.

Words in a sales promotion message that urge immediate action such as ‘ring now for…’