Open for business

This Case Study will enable you to understand the role of DEST (as part of the Public Service) and its importance to Australia.

As a result of reading this Case Study, students should understand:

• The role of DEST and of the public service
• How the 'Open for business' philosophy underpins the relationship between DEST employees and its stakeholders
• The positioning of DEST as an Employer of Choice.

Introduction

The Australian Government's engagement with education began in the 1940s.

The business of public service

The Australian Public Service (APS) celebrated its centenary in 2001.

Contributing to the economy

'Open for business'

DEST has an 'Open for Business' philosophy.

Delivering business through people

DEST's vision is focused on the present so that a solid platform can be built to shape the future.

The performance management framework

The inter-relationship between individual employee actions and reaching departmental goals is shown in the Performance Management Framework diagram in this section.

Developing leadership skills

DEST encourages leadership capabilities through its connection of leadership behaviours to achieving business outcomes.

Measuring success

Performance relating to the achievement of business outcomes and demonstrating leadership behaviours is encouraged in a variety of ways.

Conclusion

The 'Open for Business' concept was established and developed to ensure that DEST was conducting its relationships with its stakeholders in a way that was mutually beneficial.