QUESTIONS & ACTIVITIES

1. Read the Case Study and visit www.Dell.com >Company Facts.

Outline the main features of the Dell company. Click on the highlighted words for extra explanation.

EXTENSION ACTIVITIES

1. Maria is unsure about the best way of  buying a desktop computer. She has very little knowledge about buying computers. One of her friends says that she could go to a Dell Direct Kiosk or a retail store.

Go to http://www.dell.com.au >For Home>Desktops>Toolbar> Visit Retail and Dell Kiosk. CLICK on 'Dell Kiosk' or one of the listed retailers and read the 'Frequently Asked Questions'.

Outline how this method of selling Dell computers works. Outline the advantages for Maria in going to the Dell Kiosk or retail store. Give Maria advice about her best course of action.