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Fletcher Construction: The 'impossible' achieved by sound project management

The 'impossible' achieved by sound project management

This Case Study looks at one of the most impressive achievements of Fletcher Construction Ltd - the Auckland Sky Tower. It discusses the importance of sound project management in making a complex construction a reality.

As a result of carefully reading this Case Study, students should be able to:

  • Define the term project manager
  • Identify the skills required by a project manager
  • Explain the role of a project manager
  • Discuss the responsibilities of a project manager with reference to the Sky Tower construction


What is the first thing you picture when you think of Auckland?

The concept

In 1996, the first part of Sky City in Auckland opened with much excitement and media frenzy.

The nature of the project

For such a vast construction job, a huge range of materials is required.

The role of the project manager

Project management is used for almost any type of project.

The PM's responsibilities

The project manager has some key responsibilities.

Logistical challenges

If the initial planning of a project is thorough, then many potential obstacles will already be identified. This allows alternative solutions to be found in advance.


Creating an icon as unique as the Sky Tower required the ability to respond to challenging situations. Many demands were made on the builders, architects and engineers.


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Associated with:
Learning Area(s):
  • Entrepreneurship/Innovation | Product/service innovation
  • Management Skills | Managing in a team environment
  • Management Skills | Role of leadership
  • Management Skills | Role of organisation
  • Management Skills | Role of planning
  • Operations Management | Quality management approaches
  • Project management | The project lifecycle
  • Project management | The role of the project manager

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