An arrangement whereby the same company owns all the different aspects of making, selling and delivering a product or service.
The beliefs a company stands for, often including what behaviours are expected from employees
Profit made from additional value created at a particular stage of production or through marketing.
A basic service such as electricity, gas, or water, or the company that provides such a service.
The reason why somebody should buy from you and not your competition. The unique benefits that your products or services offer consumers.
The amount of money earned by a business through sales of goods and services.
Measuring and reporting business performance using economic, social and environmental indicators.
Organisations operating to achieve economic objectives such as market success, environmental objectives such as sustainability, and social objectives.
Activities designed to improve the competence and ability of individuals in order to better enable an organisation to meet its objectives
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