Case Study Pages:
Open for business
This Case Study will enable you to understand the role of DEST (as part of the Public Service) and its importance to Australia.
As a result of reading this Case Study, students should understand:
- The role of DEST and of the public service
- How the 'Open for business' philosophy underpins the relationship between DEST employees and its stakeholders
- The positioning of DEST as an Employer of Choice.
The Australian Government's engagement with education began in the 1940s.
The Australian Public Service (APS) celebrated its centenary in 2001.
DEST has an 'Open for Business' philosophy.
DEST's vision is focused on the present so that a solid platform can be built to shape the future.
The inter-relationship between individual employee actions and reaching departmental goals is shown in the Performance Management Framework diagram in this section.
DEST encourages leadership capabilities through its connection of leadership behaviours to achieving business outcomes.
Performance relating to the achievement of business outcomes and demonstrating leadership behaviours is encouraged in a variety of ways.
The 'Open for Business' concept was established and developed to ensure that DEST was conducting its relationships with its stakeholders in a way that was mutually beneficial.